This Privacy Policy describes how Steel Trap Labs LLC (“we”, “our”, or “us”) collects, uses, and shares your information when you use the Memory Lift application (“Memory Lift”, “the app”, or “the service”).
1. Information We Collect
Email Address: Provided during account registration to manage login and subscription.
Payment Information: Collected securely by Stripe, our third-party payment processor. We do not store credit card details.
Device and Usage Data: May include your browser type, IP address, pages visited, and interaction data, collected via cookies or analytics tools.
2. How We Use Your Information
To create and manage user accounts
To process subscriptions and payments
To send transactional emails such as reminders or confirmations
To improve the performance and usability of the Memory Lift platform
3. Sharing Your Information
We do not sell your personal information. We may share your data with the following categories of third parties only as necessary:
Payment processors (Stripe) to handle billing securely
Email delivery providers to send you necessary communications
Analytics services to help us improve functionality and troubleshoot issues
4. Cookies and Tracking Technologies
We may use cookies or similar technologies to provide a smoother user experience and analyze usage trends. You can disable cookies through your browser settings, but some features may not work properly without them.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
6. Your Rights and Choices
You may contact us to:
Access, update, or delete your personal information
Request information about how your data is used
Unsubscribe from communications or close your account
We use industry-standard security practices to protect your data. However, no method of transmission or storage is 100% secure. Use the service at your own risk.
8. Children's Privacy
Memory Lift is not intended for use by children under the age of 13. We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
10. California Privacy Notice (CCPA)
This section applies only to residents of California under the California Consumer Privacy Act (CCPA).
Categories of Personal Information Collected
We collect the following categories of personal information:
Identifiers (email address)
Internet or other electronic activity (interaction with the app or website)
Commercial information (subscription history)
Your California Privacy Rights
California residents have the right to:
Request access to the personal information we’ve collected about you
Request deletion of your personal information
Request information about our data collection practices
Opt out of the sale of personal information (Note: We do not sell personal information)
To exercise your rights, contact us at support@memorylift.app. We may ask you to verify your identity before fulfilling your request.
You may also designate an authorized agent to make requests on your behalf by contacting us directly.