Terms of Service

Effective Date: May 15, 2025

Welcome to Memory Lift, an online memory training service provided by Steel Trap Labs LLC (“we”, “us”, or “our”). By accessing or using our website, application, or any related services, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the service.

1. Eligibility

You must be at least 18 years of age to use Memory Lift. By using the service, you represent and warrant that you meet this requirement.

2. Use of the Service

• Memory Lift is provided for personal, non-commercial use only.
• You agree not to use the service in any unlawful or harmful manner.
• You must not reverse-engineer, decompile, reproduce, sell, or distribute any part of the service without written permission.

3. User Accounts

• When you register, you agree to provide accurate, complete, and current information.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Subscriptions and Billing

• Memory Lift is offered on a subscription basis with monthly billing via Stripe.
• Free trial periods (if applicable) may be offered. After the trial, your subscription will convert to a paid plan unless canceled beforehand.
• You may cancel your subscription at any time. Cancellations prevent future charges but do not trigger refunds for current or past billing cycles.

5. Intellectual Property

All content, branding, graphics, and training materials are the intellectual property of Steel Trap Labs LLC. You may not duplicate, adapt, or repurpose this content without our express written consent.

6. No Medical Advice

Memory Lift is not a medical product and does not diagnose, prevent, or treat any condition. We make no scientific or medical claims. If you have concerns about your memory or health, please consult a qualified healthcare provider.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the service. Your use is at your own risk. The service is provided “as is” and “as available.”

8. Service Availability

We reserve the right to modify, suspend, or discontinue the service (or any part of it) at any time without notice. We are not liable for any disruptions or loss of access.

9. Termination

We may suspend or terminate your access to the service at our discretion, including for violations of these Terms or misuse of the platform. You may also cancel your account at any time.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We may update these Terms periodically. When we do, we will update the effective date above. Continued use of the service means you accept any changes.

12. Contact

If you have any questions or concerns, contact us at help@memorylift.app.

13. California Users – Your Rights

If you reside in California, you are entitled to certain rights under California Civil Code Section 1789.3:

• You may file a complaint with the California Department of Consumer Affairs (1625 North Market Blvd., Sacramento, CA 95834 or www.dca.ca.gov).
• Subscription billing terms are disclosed in Section 4 above.
• We do not sell your personal information. For more details, see our Privacy Policy.

14. Refund Policy

All purchases and subscriptions for Memory Lift are non-refundable. You may cancel your subscription at any time to stop future billing, but we do not issue refunds or credits for any partial use, accidental charges, or dissatisfaction with the service.

We encourage users to take advantage of any available free trial period before beginning a paid subscription. If you believe you were charged in error or encountered a technical issue that prevented use of the service, please contact us at help@memorylift.app, and we will review your request on a case-by-case basis.

This refund policy applies to all users in the United States, including California residents. California customers retain the right to contact the Department of Consumer Affairs if a dispute is unresolved. See Section 13 for more details.